Terms and Conditions

Accessibility

This website has been developed to conform to the W3C accessibility guidelines for level AA compliance. We have endeavoured to conform to all the presented guidelines in Level AA wherever possible.

It's possible to increase (or even decrease) the size of all the text on the pages of most websites. You can do this by using the font size controls integrated in your web browser. Web browsers all do this differently, but in general you should look at the options in the browser's 'View' menu, failing which, consult your browser's Help documentation. Here are some specific instructions for some of the more popular browsers.

Internet Explorer 6/7/8 (PC)

Go to the 'View' menu, 'Text Size', and select your desired setting. The default is medium. Alternatively, if you have a mouse with a wheel you can hold the CTRL key on your keyboard whilst scrolling up or down with the wheel to alter the text size.

Firefox (Mac and PC)

Go to the 'View' menu and either click the 'Increase Text Size' or 'Decrease Text Size' menu items, or alternatively you can use the CTRL key with the plus or minus to increase or decrease the size.

Safari (Mac and PC)

Go the 'View' menu and use the 'Make Text Bigger' and 'Make Text Smaller' menu items. Alternatively you can use the option key with + or - to increase or decrease the text size.

Terms of Use

This page (together with the documents referred to on it) explains the terms of use on which you may make use of Welsh National Opera Website, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using Welsh National Opera's Website, you indicate that you accept these terms of use. If you do not agree to these terms of use, please refrain from using Welsh National Opera's Website.

Information About Us

Welsh National Opera's Website is operated by Welsh National Opera ("We"). We are a charity registered in England and Wales (No. 221538).

Accessing Welsh National Opera's Website

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must keep this confidential, and you must not disclose it to anyone else. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it, unless otherwise stated. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Reliance On Information Posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Changes To Welsh National Opera's Website

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Welsh National Opera's Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies connected to us hereby expressly exclude:

•All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

•Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

•loss of income or revenue;

•loss of business;

•loss of profits or contracts;

•loss of anticipated savings;

•loss of data;

•loss of goodwill;

•Wasted management or office time; and

•any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

•This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information About You and Your Visits To Welsh National Opera's Website

We process information about you in accordance with our privacy policy . By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions Concluded Through Welsh National Opera's Website

Contracts for the supply of goods or services formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.

Uploading Material To Welsh National Opera's Website

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. 

We have the right to remove any material or posting you make on our site if, in our opinion, such material is not suitable for Welsh National Opera's Website.

Viruses, Hacking and Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking To Welsh National Opera's Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our site other than that set out above, please address your request to marketing@wno.org.uk.

Links From Welsh National Opera's Website

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you have any concerns about material which appears on our site, please contact marketing@wno.org.uk.

Thank you for visiting our site.